Terms of service

OVERVIEW
Welcome to F.A.M. JEANS! The terms "we," "our," and "us" refer to F.A.M. JEANS. F.A.M. JEANS operates this store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (collectively, the "Services"). F.A.M. JEANS is a Shopify-powered store, which enables us to provide the Services.

The following Terms of Service, along with all related policies (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and consent to allow any minor under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and all activities on your account. You may not transfer, sell, assign, or grant your account to another person.

SECTION 2 – OUR PRODUCTS
We strive to provide an accurate representation of our products and services in our online stores. However, please note that colors or the appearance of products may differ from how they appear on your screen due to your device type, settings, and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be the same as described or rendered in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to remove any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. F.A.M. JEANS reserves the right to accept or refuse your order for any reason at its discretion. Your order is not accepted until F.A.M. JEANS confirms its acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as F.A.M. JEANS may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time of the order.
Purchases may only be returned or exchanged in accordance with our Refund Policy. 
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping and handling fees, customs, or import duties.
Prices in our online stores may differ from prices offered in physical stores or other online stores operated by third parties. We may offer promotions from time to time, which may affect pricing and are governed by separate terms. In the event of a conflict between promotional terms and these Terms, the promotion terms prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, so that we can process your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use this credit card for the purchase, (iii) charges to your credit card will be honored by your card issuer, and (iv) you will pay the amounts charged at the prices displayed, including shipping and handling fees and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, displays, images, graphics, product reviews, videos, and audio, as well as the design, selection, and arrangement thereof, are owned by F.A.M. JEANS, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.
These Terms permit you to use the Services for personal and non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, upload, store, or transmit material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of F.A.M. JEANS, Shopify, or any third party. Unauthorized use of the Services may violate federal and national intellectual property laws. All rights not expressly granted herein are reserved by F.A.M. JEANS.
The names, logos, product and service names, designs, and slogans of F.A.M. JEANS are trademarks of F.A.M. JEANS or its affiliates or licensors. You may not use these trademarks without F.A.M. JEANS’ prior written consent. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools provided by third parties as part of the Services, which we do not monitor and over which we have no control or influence.
You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We are not responsible for any use of optional third-party tools.
Your use of optional tools provided on the site is entirely at your own risk, and you must ensure that you understand and accept the terms under which such tools are provided by the third-party provider(s).
We may also offer new features in the future through the Services (including the release of new tools and resources). These new features are also considered part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain documents and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access such third-party documents or websites, you do so at your own risk.
We are not responsible for any harm or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please review the third party’s policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be addressed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section describes the relationship between Shopify and your store and should not be removed or altered].
F.A.M. JEANS is powered by Shopify, which enables us to provide the Services. However, the sales and purchases you make in our store are made directly with F.A.M. JEANS. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and F.A.M. JEANS, including any harm, damage, or loss resulting from the products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, or liability arising from your purchases and transactions with F.A.M. JEANS or related thereto.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available here, and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide services. See our Privacy Policy for more details on how we, Shopify, and our partners use your personal information. 

SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, packages, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback on any media and for any purpose, including commercial purposes. We may use the rights granted by this license, for example, to operate, provide, evaluate, enhance, improve, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that (i) you own or have all rights necessary to provide the Feedback; (ii) you have disclosed any compensation or incentive received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation (1) to keep your Feedback confidential; (2) to provide compensation for your Feedback; or (3) to respond to your Feedback.
We may, but are not obligated to, review, edit, or remove Feedback we deem, in our sole discretion, illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property of any party or these Terms of Service.
You agree that your Feedback does not violate any third-party rights, including copyright, trademark, privacy, publicity, or any other personal or property rights. You also agree that your Feedback does not contain defamatory, illegal, abusive, obscene content, viruses, or malware that could affect the functionality of the Services or any related website. You may not use a false email address, impersonate anyone other than yourself, or mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We assume no responsibility for any Feedback posted by you or a third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping fees, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders if information is inaccurate, at any time and without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES
You may only access and use the Services for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any international, federal, provincial, or local law, regulation, or ordinance; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, intimidate, or threaten any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, upload, use, or reuse any material that violates these Terms; (g) to send or ensure the sending of any advertising or promotional material, including "junk mail," "chain letters," "spam," or any similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that may, in our judgment, harm F.A.M. JEANS, Shopify, or Service users or expose them to liability.
Additionally, you agree not to (a) upload or transmit viruses or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) send spam, phishing, pharming, pretexting, robots, harvesting, or scraping; or (e) interfere with or circumvent the security features of the Services or any associated website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we believe you have violated any part of these Terms.

SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time and without notice, and you will remain responsible for all amounts due through the date of termination.
The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 – WARRANTY DISCLAIMER
Information presented on or through the Services is made available for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance on such content by you or any other visitor to the Services or anyone informed of its contents.
EXCEPT AS EXPRESSLY PROVIDED BY F.A.M. JEANS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR OTHER limitations, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL F.A.M. JEANS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless F.A.M. JEANS, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorney fees, payable to a third party arising from or relating to (1) your violation of these Terms of Service or incorporated documents, (2) your violation of any law or rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you suffer substantial prejudice. We may control the defense and settlement of such claim at your expense, including selecting counsel, but will not settle any claim imposing non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of indemnified claims, including providing relevant documents.

SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed illegal, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed removed, without affecting the validity and enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of that right or provision.
These Terms of Service and any policy or operational rule published by us on this site or regarding the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to all prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements by which we provide Services to you shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where F.A.M. JEANS is headquartered. You and F.A.M. JEANS consent to the venue and personal jurisdiction of these courts.

SECTION 22 – HEADINGS
The headings used in this agreement are for convenience only and do not limit or affect the Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check the website periodically for changes. We will notify you of any significant changes in accordance with applicable law, and changes will become effective on the date specified in the notice. Continuing to use or access the Services after changes have been posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to info@famjeans.com.
Our contact details are as follows:

Business Name: FAM JEANS
Email: info@famjeans.com
Physical Address: SAS CODENIM, 24 avenue Quesnay, 93190 LIVRY GARGAN, France
Phone Number: (+33) 1 43 09 20 66
Company Registration Number: 898 307 152
VAT Number: FR53898307152

The terms and conditions of sale (the "T&Cs") set forth below apply to all orders of products and services placed via the Site (the "Products") with CODENIM - F.A.M by any person (the "Customer").

The Customer must review the T&Cs before placing any order (the "Order"), as the T&Cs are available on the Site.

CODENIM - F.A.M. reserves the right to adapt or modify these T&Cs at any time. The version of the T&Cs applicable to any sale is the version available online on famjeans.com at the time of the Order. Therefore, placing an Order using the ordering process provided on the Site constitutes acceptance of the T&Cs and associated fees.

These T&Cs prevail over any other document.